Privacy Policy.

Effective: January 20, 2021 · Intelligent Handshake, Inc.

Intelligent Handshake, Inc. (“Intelligent Handshake”) values its users’ privacy. This Privacy Policy (this “Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. This Policy has been designed and created to ensure those affiliated with Intelligent Handshake of our commitment to our obligation meet or exceed existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point Intelligent Handshake decides to make use of any personally identifiable information on file in a manner that is materially different from that which was stated when such information was initially collected, the user or users shall be promptly notified by email. Users shall at that time have the option as to whether to permit the use of their information in such different manner.

This Policy governs any and all data collection and usage by us through our website at www.intelligenthandshake.com (the “Site”). By using or accessing the Site, you are consenting to the data collection procedures set forth in this Policy.

Please note that this Policy does not govern the collection and/or use of information by companies that Intelligent Handshake does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites collect, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

• What personally identifiable information is collected from you through the Site;
• Why we collect personally identifiable information and the legal basis for such collection;
• How we use the collected information and with whom it may be shared;
• What choices are available to you regarding the use of your data; and
• The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This Site collects various types of information, such as:

• Voluntarily provided information which may include your name, address, email address, telephone number.
• Information automatically collected when visiting the Site, which may include cookies, server logs, and usage analytics. We use Microsoft Clarity to understand how the Site is used, through behavioral metrics, heatmaps, and session replay; Clarity collects data through first party and third party cookies. See the Microsoft Privacy Statement.

In addition, Intelligent Handshake may collect non-personal anonymous demographic information, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Intelligent Handshake may also, from time to time, follow websites that our users frequent to glean what types of services and products may be the most popular to customers or the general public.

Please rest assured that the Site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed forms, and emails. It is the intent of this Site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you request;
• To fulfill our legitimate interest in improving our services and products;
• To call you or send you promotional emails containing information we think you may be interested in when we have your consent to do so;
• To contact you to fill out surveys or participate in other types of market research when we have your consent to do so; and
• To customize the Site according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations under this Policy and applicable law; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Intelligent Handshake does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Intelligent Handshake may collect and may make use of personal information to assist in the operation of the Site and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you through the Site.

Intelligent Handshake may also be in contact with you with regard to completing surveys and/or research questionnaires related to your opinion of current or future services that may be offered.

Disclosure of Information

Intelligent Handshake may not use or disclose the information provided by you except under the following circumstances:

• As necessary to provide services or products you have ordered;
• In other ways described in this Policy or to which you have otherwise consented;
• Inthe aggregate with other information in such a way so that your identity cannot reasonably be determined;
• As required by law, or in response to a subpoena or search warrant;
• To outside auditors who have agreed to keep the information confidential;
• As necessary to enforce the Terms and Conditions applicable to the Site; and
• As necessary to maintain, safeguard and preserve all the rights and property of Intelligent Handshake.

Non-Marketing Purposes

Intelligent Handshake greatly respects your privacy. We reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Intelligent Handshake’s products and services). In certain circumstances, we may use the Site or other public means to post a notice.

Children under the age of 13

The Site is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected from anyone under the age of thirteen (13), we shall promptly take the necessary steps to ensure that such information is deleted from our system’s database, or, in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this Site.

Unsubscribe or Opt-Out

All users and visitors to the Site have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from the Site please send an email that you wish to unsubscribe to info@intelligenthandshake.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Intelligent Handshake will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

The Site may contain links to third-party websites. Intelligent Handshake does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave the Site and to read the privacy statements of every website that collects personally identifiable information. This Policy applies solely to the information collected by the Site.

Notice to European Union Users

Intelligent Handshake’s operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy Shield became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation ("GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:

• The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
• The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to info@intelligenthandshake.com.
• The right to rectification: this means that if you believe some of the data that we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email to info@intelligenthandshake.com with your request.
• The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to info@intelligenthandshake.com.
• The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to info@intelligenthandshake.com.
• The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at info@intelligenthandshake.com.
• The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to info@intelligenthandshake.com.

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach. For more details regarding our security protections see the section below or visit the Site.

Security

Intelligent Handshake takes precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

We also use Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using the Site, you are hereby accepting the terms and conditions of this Privacy Policy Agreement. If you are not in agreement with our terms and conditions and/or this Privacy Policy, then you should refrain from further use of the Site. In addition, your continued use of the Site following the posting of any updates or changes to our terms and conditions or this Policy shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to the Site, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@intelligenthandshake.com

Telephone Number: 800-610-4460

Mailing address:
Intelligent Handshake, Inc.
3101 Ocean Park Blvd., Suite 305
Santa Monica, CA 90405

The data controller responsible for your personal information for the purposes of GDPR compliance is:

Intelligent Handshake, Inc.
info@intelligenthandshake.com
800-610-4460
3101 Ocean Park Blvd., Suite 305
Santa Monica, CA 90405